Contact Kanaeru Labs
We answer every message ourselves. Pick the channel that matches what you need, and include enough context for us to help on the first reply — the workspace or account you are writing about, what you expected, and what happened instead.
Channels
Support: support@kanaeru.ai — questions about an existing closed-beta account, sign-in problems, and bug reports. For a beta invitation, use contact@kanaeru.ai. This inbox is monitored during Japan business hours (JST); we aim to reply within one business day.
General and sales: contact@kanaeru.ai — beta invitations, client engagements, partnership and press inquiries.
Developers and AI agents: /docs for the API surface, /openapi.json for the OpenAPI specification, and /llms.txt for a machine-readable overview.
Company
Kanaeru Labs — Sakai, Osaka, Japan. Operated by Shreyas Shinde. Legal terms for the closed beta are published at /legal/terms and our privacy commitments at /privacy.